SHIPPING & RETURNS
All orders are shipped worldwide and processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. We cannot be held responsible for delays in shipments caused by weather conditions, international customs issues or any other circumstances beyond the control of the Vendor.
Our purpose is to guarantee your full satisfaction. If, for any reason whatsoever, you are not satisfied with your order, you may exercise your right to return purchased products within fourteen (14) days from the date on which you received them.
The right to return products shall be deemed correctly exercised once the following conditions have been fully met:
the products have not been used, worn, washed, modified or damaged;
the identification tag is still attached to the products with the disposable seal;
the products are returned in their original packaging;
the returned items must be shipped back to the Vendor within fourteen (14) calendar days from the date on which you received them.
If you have fulfilled all requirements set forth above, the Vendor shall refund the entire price for the purchased products. You will only be charged for the return shipping cost.
You will be notified if the returned products cannot be accepted because they do not comply with the terms and conditions indicated aboveIn that case, you may choose to accept a reduced refund, of which you will be informed, due to the decrease in value of the returned products, or to have the products sent back to you at your own expense. Should you refuse this shipment, the Vendor reserves the right to retain the products and the amount noted for the decreased refund, due to the decrease in value of the returned products.
After the Vendor has received the returned products and checked that the products meet all requirements, you will receive an email that the returned products have been accepted. Whatever the form of payment you used, the refund procedure will start within 14 days from when the Vendor was informed of your decision to exercise your right to return the purchased products and once the Vendor has checked that the return was carried out in compliance with the above conditions.